General Support Information

Visual Link » Support » General

Visual Link Internet offers free technical support for Internet connection and email related issues through voice, e-mail and fax to Visual Link customers.

Hours

Monday - Friday: 9 a.m. - 9 p.m.
Saturday: 9 a.m. - 5 p.m.
 

Phone

(540) 722-6603

Fax

(540) 678-4279

Email

support@visuallink.com


When calling technical support, please be ready with your username, password, a description of your issue including any error messages you are receiving, what software is affected, and your current operating system. If you send us e-mail or a fax, you should receive a reply by the end of the next business day.

Before you phone, please check our FAQ, setup information and software setup sections.