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General Support Information
Visual Link » Support » General
Visual Link Internet offers free technical support for Internet connection and email related issues through voice, e-mail and fax to Visual Link customers.
Hours
Monday - Friday: 9:30 a.m. - 8:00 p.m.Saturday: 12:00 p.m. - 5:00 p.m.
Phone
(540) 754-1566When calling technical support, please be ready with your username, password, a description of your issue including any error messages you are receiving, what software is affected, and your current operating system. If you send us e-mail or a fax, you should receive a reply by the end of the next business day.
Before you phone, please check our FAQ, setup information and software setup sections.